Why is your team rewriting an answer it approved last month?

An RFP, RFI, tender or security questionnaire: Respond drafts from answers your people have approved and hands what is new to the expert who knows it.

Move fast, with confidence.

Book a lost-deal replay

For enterprise sales, bid and commercial teams. Launching in 2027 with a small group of design partners.

Approved answerOffline working
Bid lost on priceA water utility
UAT resultsYour product
Training guideYour product
Expert answerWork orders from sensor alerts
Meridian Grid plc131 of 142 drafted

Know the real workload the morning the request lands.

Every requirement drafted from answers your team already trusts, and every gap named with its owner, so the bid decision rests on the work in front of you, not a guess.

Meridian Grid plc16 days 2 hours leftWed 09:05

Win score76

Estimated value£1.1m to £1.4m

The work

142 needed131 drafted11 with experts

Company standing
Functional and technical
Non-functional
Implementation and transition
Service management
Commercial and pricing
Terms and conditions

Likely rival Your Competitor

Where they are weak

Cannot close a job without a signal
Scheduling and mobile sold as separate products
No live link to the asset register

How to beat them

Close a job with the phone in flight mode
Show work orders, scheduling and mobile in one product
Open every job with the asset’s history on it

The score clears your threshold, most of the work is done and your competitor cannot close a job where 38 of the sites have no signal. Bid, and lead with offline working.

Drafted at 10:31. Signed off by 11:05.

Each answer is drafted from one your team approved, checked against the question and the buyer’s limit, and signed off by a named person, so the buyer reads what you stand behind.

Meridian Grid plcThu 10:31

Describe how your engineers work at sites with no mobile signal.

Our system works fully offline. Engineers open work orders, record readings, capture photos and collect signatures with no signal. Everything is held encrypted on the device and syncs automatically when a connection returns. If the office has changed the same job, the planner chooses which version stands, so nothing is overwritten. A UK water utility runs it this way at 140 unmanned sites.

10:31Drafted from approved answersThe answer agent found your approved answers by meaning, not keyword, and drafted from them. Never from the open web.
10:31Checked by rulesBefore a person reads it, rules confirm it answers every part of the question and fits the buyer’s 250-word limit.
10:42Validated by your solution consultantEach highlighted claim cites an answer your team approved, and every one was confirmed.
DecisionWhether it goes to the buyer is your bid director’s call, not the agent’s.

Stop learning a new layout for every RFx.

An RFP or tender, a spreadsheet, a due diligence questionnaire or an email asking for a proposal by Friday: every question lands in the same sections your team works in, with nothing left behind, so your experts go straight to the questions that are theirs.

Meridian Grid plc, tender packWed 09:05

Selection questionnaire

Question 4.1

Provide evidence of your ISO 27001 certification.

Requirements workbook

ABC162.16How are work orders raised from sensor alerts?172.17Describe how the system connects to your asset register.182.18Set out your mobilisation plan.

5.4 Hosting and data

5.4.2All data must be held in UK data centres.

Invitation to tender

3 Your approach

3.2Set out your approach to moving data from the current system.

Page 9 of 24

Company standing9
Provide evidence of your ISO 27001 certification.Portal, question 4.1
Functional and technical58
Describe how the system connects to your asset register.Workbook, row 17
Non-functional24
All data must be held in UK data centres.Specification, page 12
Implementation and transition17
Set out your approach to moving data from the current system.Invitation to tender, clause 3.2
Service management14
Commercial and pricing11
Terms and conditions9

Meridian Grid sent its tender as four documents in four layouts, and all 142 questions are in your seven sections with none missed. Your experts start on their own sections today.

Asked a new way. Answered from everything you know.

Respond works out what each question is asking, whatever the wording, and writes from every source your team has approved, from won bids to training guides and test results, so a new question gets a strong first draft instead of a blank page.

Meridian Grid plcWed 09:05

How will you reduce repeat visits to the same fault?

Our system cuts repeat visits in three ways. Every engineer arrives with the asset’s full visit history. Planners send the engineer qualified for the fault, with the parts it needs. And no job can close until the root cause is recorded, so the fault is fixed rather than patched. In acceptance testing, 94 of 100 jobs closed on the first visit.

Bid lost on priceA water utility
Every engineer arrives with the asset’s full visit history.
Training guideYour product
A job cannot be closed until the root cause is recorded.
UAT resultsYour product
94 of 100 test jobs closed on the first visit.
Approved answerBid director
Planners send the engineer qualified for the fault, with the parts it needs.

None of your answers uses the words “repeat visits”, but four sources answer the question, so the draft is ready for your solution consultant to validate.

What Respond never does

Never drafts without an approved sourceNo approved answer, the question goes to an expert.
Never approves its own answerA named person signs off every one.
Never reuses another buyer’s detailsA reused answer is adapted to the new buyer and goes back to its owner for approval.
Never submits for youYour team sends the response.

Hand it back in their format, inside every limit.

Each approved answer goes into the buyer’s own workbook or document, in the place they set and under their limit, so your team spends the last day on the argument, not the formatting.

Meridian Grid plc, questionnaire workbookFri 15:20

QuestionSupplier responseWordsCompliance

Describe how your engineers work at sites with no mobile signal.Our system works fully offline. Engineers open work orders, record readings, capture photos and collect signatures with no signal. Everything is held encrypted on the device and syncs automatically when a connection returns. If the office has changed the same job, the planner chooses which version stands, so nothing is overwritten. A UK water utility runs it this way at 140 unmanned sites.62 of 250Fully compliant

How are work orders raised from sensor alerts?A condition alert from the asset raises a work order on its own, with the fault, the asset’s history and the nearest engineer qualified to fix it.27 of 250Fully compliant

Describe how the system connects to your asset register.With your solution consultant

Set out your mobilisation plan.Mobilisation starts with the 38 sites with no signal, where engineers gain most, and moves across the rest of the network from there.23 of 250Fully compliant

How do engineers raise a permit to work at a live site?With your service manager

131 answers are already in Meridian Grid’s workbook, inside every limit. The 11 still with your experts go in as they are approved.

Everything your team knows, not just the bids it won.

Won bids, strong bids lost on price, training guides, test scripts and product documents all become approved answers with an owner and a review date, so every bid starts from the best your company has written and nothing stale reaches a buyer.

Approved answersWed 09:05

Won bids214
Bids lost on price96
Training guides118
UAT results84
Product documents108

620approved answers

Offline workingBid director, review 12 Jan 2027Current
Lone working at sites with no signalService manager, review due 30 SepOwner reminded
Photos on older phonesSolution consultantProduct changed

96 of your approved answers come from bids lost on price, and every answer due for review has its owner reminded, so each bid draws only on what is still true. Bringing in your current library needs no approvals up front: an answer is approved when a bid needs it, so your first bids pull the first approvals.

Lost on price. Scored top on quality. Back in the next bid.

Every answer is checked against what the buyer says it will score before you submit, and updated from what it did score after, so each bid is written to what evaluators reward, won or lost.

A water utility, field crew schedulingMar 2026

Assessment summary

Lost on price

CriterionYouYour Competitor

Quality, 6054.045.6

Price, 4029.240.0

Total83.285.6

Offline working10 of 10Quality raised
Visit history before arrival9 of 10Quality raised
Mobilisation plan9 of 10Quality raised
Moving data from the current system6 of 10Marked for rewrite

Meridian Grid plcWed 09:05

Drawn on first, once each owner confirmed it is still what you can deliver: offline working, visit history before arrival, mobilisation plan.

With your implementation leadChecked against Meridian Grid’s scoring: moving data from the current system misses two of its four scoring points.

The water utility scored your quality answers above your competitor’s, so they now lead the Meridian Grid bid, and the one it marked down is already with your implementation lead.

Your bid knows what the rest of the business knows.

Sense finds the tender and starts the draft, Enable brings the account, the buying group and the rival, Calibrate prices it within your rules and Norah answers anyone’s question about it, so the buyer reads everything your company knows, not just what the bid team had time to find.

Tender noticeMon 06:52

Meridian Grid plc, field service technology

86 Strong fitDrafted as the request landed, Wed 09:05

Meridian Grid plcTue 07:40

Buying group5 of 7 reached

IncumbentYour Competitor, to March 2027

Your competitor cannot close a job without a signal. Lead with offline working.

Meridian Grid plcCloses Fri 2 Oct, 12:00

Drafted131 of 142

Win score76

Likely rivalYour Competitor

Price£1,240,000

Every module has worked on the Meridian Grid bid, so the response carries the tender’s terms, the point your competitor cannot answer and a price inside your rules.

QuoteFri 14:40

3 years£1,240,000

Discount12%, within your 15% limit

Approved byBid director

NorahThu 16:02

What could lose us this bid?

The asset register answer is still with your solution consultant, and your competitor will say offline working is on its roadmap.

Written once for Meridian Grid. Ready for Halden Water the next morning.

Every gap an expert answers becomes an approved answer for the bids that follow, so your experts write each answer once and every bid starts further ahead.

Describe how the system connects to your asset register.

Expert answerThu 15:40

Your expert writes it once.

Our system connects to your asset register through its standard connector, so every work order opens with the asset’s record and every closed job writes back to it.

Approved answersThu 16:30

It becomes an answer your team trusts.

Asset register integrationwas Not approvednow Approved
Approved byBid director

Halden WaterFri 06:00

The next bid starts further ahead.

Describe how the system connects to your asset register.

With expertswas 9now 8

Halden Water

89 of 97

Written once, in every bid that asks.

Read the guide: RFI, RFP, RFQ and ITT explained

Bring us a deal you lost.

Tell us about a bid you rushed or lost, and we will walk you through the first draft Respond would have handed your team the morning it landed.

Tell us about the deal in a few lines. No names, no prices.
We reply within two working days and agree a time in the next two weeks.
45 minutes on a video call, then a written summary you can pass on.